Developing Workplace Interaction & Interpersonal Skills
By Culture Dynamics DCI
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+6012-311-3961 | lily@culture-dynamics.com |
Developing Workplace Interaction & Interpersonal Skills
Training Category:
Soft Skills
Target Audience:
Managers, assistant managers, executives, supervisors, team leaders, line leaders or anyone in the middle management of organization.
Duration:
2 Days
Request for Quotation |
+6012-311-3961 | |
lily@culture-dynamics.com |
- Language: English
- PowerPoint Presentation
- Workshop
- Group Discussion
- Presentation Handouts
- Indoor Activities
- Video Presentation
- Certificate of Participation
Course Introduction ›
"The way we communicate with others and with ourselves ultimately determines the quality of our lives." ...Quote by Anthony Robbins
Our workplace is where we get work done and it is all through interaction with people. Workplace interaction requires multiple skills such as personal, interpersonal and team skills where you relate with one and another through communication.
This course focuses on the development of individual personal and interpersonal skills and how those skills can be applied in the workplace and team environment in order to increase work effectiveness and productivity.
Course Objectives ›
- Develop personal and interpersonal skills of individual to function in a team environment.
- Develop self confidence and self esteem in dealing with people.
- Cultivate positive mindset to increase efficiency, effectiveness and productivity.
- Increase effectiveness & efficiency in time management
- Develop basic communication skills to communicate with people at all levels
Course Outline ›
1. Personal Skills Development
- Time management
- Personal Efficiency Program
- Efficient vs. Effective
- Prioritizing - Urgent vs. Important
2. Interpersonal Skills Development
- Foundation of Communication
- Communication Gaps & Barriers
- Stereotyping & Assumption
- Communication & Perception
3. Communication Skills Enhancement
- One & Two Way Communication
- The Power of Words
- Questioning Technique
4. Interaction at the Workplace
- Conducting Effective Meeting
- Dealing with Conflict
- Resolving Conflict
- Developing trust & relationship
Methodology ›
- Our methodology is based on interactive learning, experiential activities and facilitative training style.
- We use variety of proprietary training tools, group discussion, team reflective circle, storytelling, lecture with games and activities to make learning FUN and IMPACTFUL!
Contact Us Now ›
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Call Us :
+6012-311-3961 |
E-mail Us :
lily@culture-dynamics.com |