Supervisory Enhancement for Leadership Excellence
By Dr. R. Ramachandran
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kevin@cia-global.com |
Supervisory Enhancement for Leadership Excellence
Training Category:
Soft Skills
Target Audience:
Supervisors, Officers, Executives & Managers
Duration:
2 Days
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+6 (082) 363686 | |
kevin@cia-global.com |
- Language: English, Bahasa Malaysia
- PowerPoint Presentation
- Workshop
- Group Discussion
- Presentation Handouts
- Indoor Activities
- Simulation
- Participant Presentation
- Role Play
- Case Studies
- Demonstrations
- Certificate of Participation
Course Introduction ›
Executives/Supervisors play a critical role in interfacing with both subordinates and upper-level management. They are the important "links" between management and workers. The supervisor works with and through people on a face-to-face, day-to-day basis. But more importantly, supervisors have responsibilities for leading, motivating and organising their teams so as to contribute effectively to the achievement of corporate and employee goals.
Course Objectives ›
- To develop and update the knowledge and skills required in the supervision of work activities of the team
- To increase your awareness, accountability and responsibilities of a supervisor when overseeing the people in your team
- To help develop more effective "people" skills in handling your subordinates
- To motivate people to be more productive and proactive
- Encourage team work spirit among employees
- Learn to apply People Quotient and Emotional Quotient
- To be able to promote harmony and encourage employees to practise PIB's core values in their daily activities
Course Outline ›
Shifting to Higher Gear - Getting Ready for Higher Performance Level
- Paradigm shift
- Checking on the supervisory values
- Auditing your supervisory competency
- Supervisory Competency Checklist
- Transformation from Unconscious to Conscious Competency (The Journey)
- Inculcating the appropriate professional supervisor behaviour
Check Yourself - Managing Yourself to be Better Managers
- Strengths and weaknesses analysis
Leadership in Action
- Transforming into high performance leader
- High performance leadership characteristics
- Communicating the Big Picture
- Demonstrate your authority and style
- Developing team spirit among your people
Developing Your People through Empowerment
- Analysing the need to empower
- Improving people's confidence through empowerment
- Consistent tracking of the empowerment process
- Evaluating the effectiveness of your empowerment
Supervising Employees
- Guiding employee behaviour
- Modelling expected work behaviours
- Monitoring work behaviours
Performance Tracking and Feedback
- Tracking your people's performance - what & how
- Checking on the systems used for tracking
- Behavioural feedback
- Guidelines for giving behavioural feedback
Enhancing Total Communication Competence as a Professional
- Enhancing verbal communication
- Providing praises and criticisms appropriately and professionally
- Handling your people's grievances
- Managing Difficult Employees
Reaching Organisational Excellence through Motivation
- How to motivate people for higher productivity
- Providing recognition to the deserving people
- Creating positive attitude and transmitting it to the people
- How to constantly stay motivated to maintain professionalism and respect from people at workplace
Contact Us Now ›
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Call Us :
+6 (082) 363686 |
E-mail Us :
kevin@cia-global.com |