Right Hires with Behavioural Event Interviews

This intensive training covers the Behavioural Interview Technique developed by Dr. Paul C. Green, an industrialist organisational psychologist. The Behavioural Event Interviews is based on the premises that PAST BEHAVIOUR IS THE BEST PREDICTOR OF FUTURE BEHAVIOUR.

This Training emphasizes on Col. John C. Flanagan’s Critical Incident Technique and S.T.A.R. methodology to ensure the Behavioural Interviews are structured.

Ultimately, the good recruitment and selection interview will assess candidates against each essential criteria or competency, asking questions that include:

• Past behaviours and performance
• Learning from past behaviours
• Future adaptability to new post
• Knowledge and understanding of issues in relation to the post

These techniques improve the hiring of the right candidate by 300% (quoted from Dr. William W. Larson).

• How to be more effective in conducting a hiring interview
• How to predict a candidate's future job performance
• How to hire people who will be truly successful in their jobs

• Certificate of Competency: training accredited, endorsed and issued from United Kingdom Association of Professionals, a body registered in United Kingdom.
• Certificate of Training issued on completion and at end of Workshop. Certificate of Competency issued on obtaining 75% and above of correct answers for the Post Test.

TRENDS, CHALLENGES, COSTING & LEGAL

• Discussions: Your Challenges & Concerns
• Top 3 Reasons Why Talents Resign
• Experiential Exercises
• Pre-Test and SELF-CHECK REVIEW

INTERVIEW SELECTION PROCESS

• The Key Steps & Elements in Interview Process Chart
• Experiential Exercise: How to Review & Match CVs to JDs

INFORMATION COLLECTION TECHNIQUE & METHODS

• Questioning to stay in Control: Formats, Techniques, Methods
• Critical Incident Technique & S.T.A.R. Method

EXTRACT, DECIPHER, VERIFY & CONFIRM

• Experiential Exercise: How to Identify Critical Incidents from CVs
• Experiential Exercise: How to Identify Competencies from Candidate's STAR Responses
• Experiential Exercise: How to conduct Reference Checks on Interview Responses
• Video Practical Exercise: Differentiate & how to rephrase to Behavioural Questions
• Video Practical Exercise: More than a Gut Felling by Dr Paul C Green

MORE ON INFORMATION COLLECTION IN INTERVIEWS

• How to Handle Difficult Interviewing Situations
• The Common Mistakes in Interview Selection
• The 10 Steps of Successful Interview Selection
• Video Clip: How Candidates should behave at Interviews

INTERVIEWEE'S BEHAVIOUR AT INTERVIEWS

• Verbal & Non Verbal Communicators & Deceptors
• Top 8 - List of Suspicious Behaviours
• Video Illustrations & Experiential Exercises

EXPERIENTIAL EXERCISE - ROLE PLAYS

• Learning as BEI Giver - To provide opportunity for Interviewers to conduct techniques learnt: Interviewee Assessment Form provided.
• Learning as BEI Receiver - To internalise learning by playing out the Behavioural Responses of Interviewees: 1-to1 coaching on how to act as Interviewee, what BEI questions to expect and how to respond accordingly
• Learning as BEI Observer - To train observers to be Evaluators and systematically assess the Interviewers' performance in conducting Behavioural Event Interviews: Interviewer Assessment Form provided.

• 1-Day Talent Selection with Behavioural Event Interviews
• 3-Day Talent Selection with Behavioural Event Interviews
• Interviewing Skills for Non-HR Personnel
• Behavioural Event Interview Skills
• Competency-Based Interviewing Skills
• More other Human Resource Management Training Courses