Network Troubleshooting & Disaster Recovery Planning

This 2-day Network Troubleshooting & Disaster Recovery Planning helps you to improve your skills in network troubleshooting and system recovery, both on wired and wireless LAN. Junior IT professionals with basic knowledge of computer hardware, software, and operating systems are encouraged to attend.

To request for in-house training, click on the Request for In-house Training link as displayed above for quotation. For a complete course cotent and more information about this course, feel free to contact the training provider as shown above. If the public program is available, you can request for a registration online by clicking on the Register for Public Training link. If the link is disabled, it simply means it has yet to be available for public. You can contact the training provider for further inquiry.

To provide participants with a sound knowledge of the wired & wireless networking troubleshooting. Participants will learn how to install, maintain, and troubleshoot wired & wireless LAN and also Network Operating System (NOS) troubleshooting.

Basic working knowledge of Windows is essential.

Module 1: Narrowing Down the Problem

• Checking for the Simple Stuff
• Is Hardware or Software Causing the Problem?
• Is a Particular Workstation Causing the Problem, or Is It the Server?
• Which Segment(s) of the Network Are Affected?
• Cabling Issues
• Wireless Issues

Module 2: Troubleshooting Steps

• Step 1: Identify the Exact Issue
• Step 2: Re-create the Problem
• Step 3: Isolate the Cause
• Step 4: Formulate a Correction
• Step 5: Implement the Correction
• Step 6: Test the Solution
• Step 7: Document the Problem and the Solution
• Step 8: Give Feedback

Module 3: The Troubleshooter's Resources

• Log Files
• Manufacturers' Troubleshooting Resources
• Hardware Troubleshooting Tools
• Software Troubleshooting Tools
• Analyze the Log Files

Module 6: Wireless Installation Troubleshooting

• Physical Setup
• Wireless AP Configuration
• USB/PCMCIA/PCI Wireless Card
• Wireless Security

Module 7: Network Operating System Troubleshooting

• Software Installation & Configuration (Based on Microsoft Windows 7/8/Server 2008 R2 & Server 2012 R2)
• Linux Server Troubleshooting
• NOS Troubleshooting Utilities

Module 8: Protecting Your Network

• Data Recovery
• System Recovery
• Backing Up Your Data
• Backup Software
• Types of Backups
• Local versus Network Backups
• Centralized and Decentralized System Recovery
• Incident Response

• CompTIA® Network+ Certification
• Advanced PC Maintenance & Security Solutions
• Advanced PC Configuration, Troubleshooting & Data Recovery
• Configuring & Managing Windows Server 2012 R2 & Exchange Server 2013
• Implementing & Migrating to COBIT® 5 in the Governance of Enterprise IT
• More other Information Technology related courses