
By ComSystem Solutions
Basic Business English Communication



By ComSystem Solutions
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![]() comsystem@comsystem . . . .com |
Basic Business English Communication
Training Category:
Soft Skills
Target Audience:
For all working adults who want to quickly improve their business English, from Grammar improvement to verbal communication, telephone skills, and email writing.
Duration:
2 Days
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Request for Quotation |
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+603-5103-9468
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maler@comsystemsolutions.com
comsystem@comsystemsolutions.com |
- Language: English
- PowerPoint Presentation
- Workshop
- Lecture
- Certificate of Participation
- HRDF Claim is subject to PSMB approval.
- Any available public training schedule may subject to change. All online registrations are subject to confirmation by the prescribed training provider.
- Course contents presented on MalaysiaTraining.net may not be the most current or may subject to customization upon customer's request. Viewers of this website are advised to obtain the latest version from the prescribed training provider.
Course Introduction ›
Using proper English at the workplace can be such a daunting task for certain people. Fear of making mistakes, poor foundation in Basic English rules as well as lack of proper guidance are some of the challenges faced by working Malaysian adults. But the truth is that English is undeniably the single most important medium in today's competitive workplace.
Understanding, using, communicating and a firm grasp of English goes beyond responding to a management memo. With a firm grasp of the basic rules of English usage such as word formation, pronunciation, vocabulary and grammar, a whole new world opens to that person. He/she may not be so afraid to take the first step towards using English - not only at the workplace, but everywhere he/she goes.
Course Objectives ›
At the end of this program, the participants should be able to:
- learn to speak confidently and fluently
- build on listening, speaking, writing and reading
- improve your vocabulary, spelling and pronunciation
- learn in a professional, business-like environment with all the latest technology.
Course Outline ›
Understanding & Using Proper Grammar
- Number - Singular vs. Plural
- Pronouns - I vs. Mine ; We vs. ours
- Tenses - Present , Past & future
- Positive, Comparative & Superlative
- Preposition
Initiating, sustaining and ending a conversation
- How to initiate a conversation
- How to sustain a conversation
- How to end a conversation with grace and respect
Greetings & Introductions
- Greetings
- Self-Introduction
- Introducing Someone
Pronunciation
- Proper pronunciation during communication
Telephone Skills
- Beginning the Call
- Introducing the Company
- Offering Assistance
- During the Call
- Ending the Call
Meeting Skills
- Beginning the Meeting
- During the Meeting
- Participation in the Meeting
Asking for & Giving Directions
- Asking for Directions
- Giving Directions
Emailing
- Sentence structure in Email
- Uses of jargon & abbreviation
- Delivering email messages accurately
Contact us now ›
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